Just been cold-called by someone claiming to be from BT Wholesale, asking to speak to the person who deals with my "BT line". I don't have a BT phone line. I don't just mean I use another phone company, I mean the actual bit of wire from my house to whereever the hell it goes was installed and is run by another company. You'd think BT would be able to work that out. Further, this call had the worst audio quality I've experience for years. It crackled and popped, I could bearly hear the woman at the other end, although I heard myself echoed back about half a second after I spoke quite clearly. Top advert!